Terms of Service

Xovera is an AI meeting notetaker operated by Xovera (“Xovera”, “we”, “us”). These Terms of Service (“Terms”) govern your access to and use of the Xovera website, application, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms. Questions? Email hello@xovera.io.

Xovera sends an automated notetaker bot to join video meetings on Google Meet, Zoom, and Microsoft Teams, records and transcribes those meetings, and generates AI-written summaries, action items, and related analysis. You can also upload your own recordings for transcription and summarization, connect a calendar, and send meeting output to third-party tools you connect (such as your CRM, Slack, or task manager). We may add, change, or remove features over time.

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account and workspace, including activity by teammates you invite. You must be at least 18 years old and authorized to act for any organization on whose behalf you use the Service.

Xovera records and transcribes meetings at your direction. Laws on recording conversations vary by jurisdiction, and many require notice to or consent from every participant. You are solely responsible for ensuring that recording a meeting is lawful and that all participants have been given any legally required notice and have provided any legally required consent before the bot joins or a recording is uploaded. The bot appears in meetings as a visible, named participant, but that alone may not satisfy your legal obligations. Do not use the Service to record anyone secretly or unlawfully.

You agree not to:

• use the Service in violation of any law or third-party right;
• record meetings without legally required notice or consent;
• upload content that is unlawful, infringing, or that you lack the rights to process;
• probe, disrupt, reverse engineer, or attempt to gain unauthorized access to the Service;
• resell the Service or misrepresent AI output as human-verified.

New workspaces start on the free Starter plan. Paid plans (Growth and Scale) are billed per seat through our payment processor, Stripe. Usage is metered in credits: 1 credit covers 10 minutes of meeting time. Monthly credit grants refresh each month up to your plan's cap and do not stack; purchased top-up credit packs carry over until used. Prices may change with reasonable advance notice; changes apply from your next billing cycle. Except where required by law, payments are non-refundable.

You can cancel a paid subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period, after which your workspace returns to the free plan and plan-based retention limits apply. You may delete your account and data by contacting hello@xovera.io.

You retain all rights to your meeting recordings, transcripts, summaries, and other content you submit (“Customer Content”). You grant us a limited license to host and process Customer Content solely to provide the Service. We and our licensors own the Service itself, including its software, design, and branding. AI-generated output may contain errors — review it before relying on it for important decisions.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy of transcripts or AI summaries, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Xovera will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the Service is limited to the amounts you paid us in the 12 months before the claim arose (or USD $100 if you paid nothing).

We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us, or fail to pay amounts due. You may stop using the Service at any time. Sections that by their nature should survive termination (including Sections 8–11) survive.

These Terms are governed by the laws of the jurisdiction in which Xovera operates, without regard to conflict-of-law rules, and disputes will be resolved in the courts of that jurisdiction.

We may update these Terms from time to time. If a change is material, we will give you reasonable notice (for example, by email or an in-app notice) before it takes effect. Continued use of the Service after a change takes effect means you accept the updated Terms.